Terms and Conditions

Last updated: January 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website, digital platforms, applications, and services provided by MINKU HOLDINGS (PTY) LTD (“we”, “us”, or “our”). By accessing or using our services, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Acceptance of Terms

By visiting our website, using our applications, or engaging our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must discontinue use of our platforms and services.

2. Scope of Services

MINKU HOLDINGS provides professional technology and consulting services, which may include, but are not limited to:

• Application and software development
• Data engineering, analytics, and business intelligence solutions
• Automation and cloud-based services
• AI and machine learning solutions
• Technical consulting and advisory services

Specific services are subject to separate proposals, contracts, or statements of work, which will take precedence where applicable.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and lawful information where required
• Use our platforms only for lawful and authorised purposes
• Refrain from activities that may disrupt, damage, or compromise our systems
• Maintain confidentiality of any access credentials provided to you

4. Accounts and Access

Certain services may require account creation or restricted access. You are responsible for all activities conducted through your account. We reserve the right to suspend or terminate access where misuse, unauthorised activity, or legal non-compliance is identified.

5. Intellectual Property

All content, software, designs, documentation, trademarks, and intellectual property made available through our platforms remain the property of MINKU HOLDINGS or its licensors, unless explicitly stated otherwise in writing.

You may not reproduce, modify, distribute, or reverse engineer any part of our services without prior written consent.

6. Client Content and Feedback

Any information, data, or materials you provide remain your property. By submitting such content, you grant us a limited right to use it solely for the purpose of delivering and improving our services.

Suggestions or feedback provided to us may be implemented without compensation or obligation.

7. Payments and Fees

Fees for services will be agreed upon in advance and documented in applicable agreements. Unless otherwise stated:

• Invoices are payable within the agreed payment period
• Late payments may result in service suspension
• All fees exclude applicable taxes unless stated otherwise

8. Service Availability

While we strive to ensure reliable service delivery, we do not guarantee uninterrupted, error-free, or continuous availability of our platforms or solutions. Planned maintenance or unforeseen technical issues may result in temporary disruptions.

9. Limitation of Liability

To the maximum extent permitted by law, MINKU HOLDINGS shall not be liable for indirect, incidental, consequential, or special damages arising from your use of our services, including loss of data, profits, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless MINKU HOLDINGS, its directors, employees, and partners from any claims, losses, or damages arising from your misuse of our services, breach of these Terms, or violation of applicable laws.

11. Third-Party Services

Our platforms may integrate with or reference third-party tools or services. We are not responsible for the content, functionality, or policies of such third parties, and your use of them is at your own risk.

12. Termination

We may suspend or terminate access to our services at any time where these Terms are breached, unlawful activity is suspected, or continued use poses a risk to our business or users. Obligations intended to survive termination shall remain in effect.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

15. Contact Information

For questions regarding these Terms and Conditions, please contact:
MINKU HOLDINGS (PTY) LTD
Email: info@minkuholdings.co.za

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